Refund policy
At Bookabaloo, we want you to love your books. If something isn’t right, we’ll do our best to make it right.
📕 Damaged or Defective Items
If your order arrives damaged or has a manufacturing defect, please contact us within 7 days of delivery.
Email us at info@bookabaloo.com and include:
- Your order number
We will provide a replacement or issue a refund as appropriate at no cost to the customer (Free).
📘 Incorrect Items
If you receive the wrong book or edition, contact us within 7 days of delivery. We will ship the correct item or issue a full refund at no cost to the customer (Free).
The artwork or cover on the product page may not reflect the final book you receive; this is only an indication. Our supplier may, at any time without warning, change the cover art or source the title from a different publisher. If you require a specific cover or publisher, please reach out to us to ensure we can acquire the correct version.
📗 Change of Mind
We do not accept returns for change of mind. Please review your order carefully before completing your purchase.
💳 Refunds
Once a return or issue is approved, a refund will be processed to your original payment method within 14 business days. Shipping costs are non-refundable unless the return is due to our error.
📩 Questions?
If you need help or have any concerns, contact us at:
- Email: info@bookabaloo.com
- Phone: +61 424 494 825